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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A context menu will appear. It includes in-depth info about all the actions that you can carry out on that particular page. Each pop-up menu appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge collection of how-to videos illustrating how to use our Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you are looking for, take a gaze at our extensive Frequently Asked Questions database, which includes questions asked by real people and offers real solutions. We frequently "revamp" our Frequently Asked Questions database with new Q&A's so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can touch base with our fantastic team of tech support engineers available 24/7 and ready to assist you with any problem. Each support ticket you open will be answered within 60 minutes (the average support ticket response time is just twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 73404

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com